Privacy Policy

Last updated: 15th January 2025

Introduction

At Srivalto Sonemas, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you use our ballroom dance education services or interact with our website.

We understand that choosing dance education is a personal journey, and we want you to feel confident about how your information is handled throughout your experience with us.

Information We Collect

We collect information in several ways to provide you with the best possible dance education experience and maintain effective communication about your learning journey.

Personal Information You Provide

  • Name, email address, and telephone number when you inquire about classes
  • Age and previous dance experience for appropriate class placement
  • Physical considerations or limitations relevant to dance instruction
  • Payment information when you enrol in our programmes
  • Communication preferences and feedback about your learning experience

Information Collected Automatically

When you visit our website, we may collect technical information such as your IP address, browser type, and pages visited. This helps us understand how people use our site and improve the experience for future visitors.

How We Use Your Information

Your personal information helps us deliver quality dance education and maintain effective communication throughout your learning journey with us.

  • Providing dance instruction and educational support tailored to your skill level
  • Communicating about class schedules, changes, and important updates
  • Processing payments and maintaining accurate enrolment records
  • Sending occasional newsletters with dance tips and programme information
  • Improving our teaching methods and programme offerings based on student feedback
  • Ensuring the safety and wellbeing of all students in our classes

We will never sell your personal information to third parties or use it for purposes unrelated to your dance education experience.

Legal Basis for Processing

Under UK data protection law, we process your personal information based on several legal grounds that ensure we handle your data appropriately and transparently.

Contractual Necessity

We process your information to fulfil our contractual obligations when you enrol in our dance programmes, including providing instruction, managing schedules, and processing payments.

Legitimate Interests

We may process your information for legitimate business interests, such as improving our teaching methods, maintaining accurate records, and ensuring the safety of our learning environment.

Consent

For marketing communications and optional services, we will ask for your explicit consent, which you can withdraw at any time through the unsubscribe links in our emails.

Your Privacy Rights

You have important rights regarding your personal information, and we're committed to helping you exercise these rights in a straightforward manner.

Access Your Information

Request a copy of the personal information we hold about you and understand how we use it.

Correct Inaccuracies

Ask us to update or correct any personal information that is inaccurate or incomplete.

Delete Your Data

Request deletion of your personal information in certain circumstances, subject to legal requirements.

Restrict Processing

Ask us to limit how we use your information while we resolve any concerns you may have.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within one month and guide you through the process.

Data Security and Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Security Measures

  • Secure servers with encryption for sensitive data transmission
  • Regular security assessments and updates to our systems
  • Limited access to personal information on a need-to-know basis
  • Staff training on data protection and privacy best practices
  • Secure storage of physical records in locked, access-controlled areas

While we take security seriously, no system is completely secure. We encourage you to take steps to protect your own information, such as using strong passwords and keeping your login credentials confidential.

Data Sharing and Third Parties

We may share your information in limited circumstances to support your dance education experience or meet legal requirements, but we never sell personal data to third parties.

Service Providers

We work with trusted service providers who help us deliver our programmes, such as payment processors and email service providers. These companies are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, such as in response to a court order or to comply with other legal obligations.

Before sharing your information with any third party, we ensure they have appropriate data protection measures in place and are committed to maintaining the confidentiality of your personal information.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and maintain accurate business records.

  • Student records are kept for seven years after your last class for educational continuity
  • Financial records are retained for six years to meet tax and accounting requirements
  • Marketing communications data is kept until you unsubscribe or request deletion
  • Website usage data is typically deleted after two years unless required for longer periods

When we no longer need your information, we securely delete or destroy it using industry-standard methods to ensure it cannot be recovered or accessed.

International Data Transfers

Your personal information is primarily stored and processed within the United Kingdom. However, some of our service providers may store or process data outside the UK.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to maintain the same level of protection for your personal information.

Any international transfers are carefully managed to ensure your data protection rights are maintained regardless of where your information is processed.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.

If you have questions about any changes or need clarification about our privacy practices, please don't hesitate to contact us using the information below.

Questions About Your Privacy?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Srivalto Sonemas
113 Greenwood Ave, Hull HU6 9NY, United Kingdom
Phone: +442890240250
Email: [email protected]